Description

Join our team as a Temporary Referral Specialist at Valley Vista Medical Group in Prosser, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

What We Offer

• $18.47 - $22.62/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for bilingual skills, paid on hours worked
• This is a temporary position with an approximate end date of 10/01/2026

What You'll Do:

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion.
• Assist with patient referrals for additional services needed with internal and external medical facilities.
• Assist with patient insurance authorization.
• Assist with appointment setup as needed.
• Coordinate follow-up between referral source and patient.
• Ensure chart notes and follow-up documentation are linked to the referral.
• Provide translated educational materials and directions to patients when necessary.
• Process incoming correspondence and respond to calls, emails, and faxes.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year's experience working in a medical and/or dental front office setting; with insurance referrals and authorizations, is preferred
• Bilingual (English/Spanish) is required at level 9
• Knowledge of or ability to learn medical terminology required
• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong organizational skills

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal opportunity employment.